プライバシーポリシー

EMR & Co., Ltd. (hereinafter referred to as "the Company") recognizes that it is its social responsibility to appropriately handle and protect the personal information of its customers in the "LoVenush" brand (hereinafter referred to as "the Service") operated by the Company. Customers who use this website or purchase products must carefully read and agree to the "Customer Information Handling Policy (Privacy Policy)" below. Please note that if you do not agree, you will not be able to purchase products.

Definition of Personal Information

Personal information refers to information about an individual that can identify a specific individual, such as name, date of birth, gender, telephone number, email address, occupation, and place of employment.

Collection of Personal Information

Regarding personal information collected by our company through surveys, etc., at our stores, etc., we will clearly state the purpose of use in advance and use it only within the scope of that purpose. If we need to use it beyond the scope of that purpose, we will obtain the individual's consent for the purpose of use in advance. Personal information collected before the establishment of our Privacy Policy will only be used for the purpose of use at the time of collection.

Regarding the Use of Personal Information

Our company uses personal information only to the extent necessary for business operations and within the scope of the purpose of use indicated at the time of acquisition. If our company jointly uses personal information with a third party, or entrusts the handling of personal information to a third party, we will conduct a rigorous investigation of that third party and exercise appropriate supervision to ensure confidentiality.

Purpose of use

1) To provide customers with information about our various products and services. 2) To notify customers in advance via documents or other means. 3) To be used for business activities such as marketing research, exemplified by usage trend surveys. 4) To be used for information delivery, marketing activities, and other services. 5) For identity verification during login. 6) For processing, payment, and delivery of product orders. 7) To enable users to smoothly use this service. 8) To promote the use of our services, such as by creating statistical data after processing it into a format that does not allow for individual identification. 9) To respond to inquiries from users. 10) To announce information about this service or advertisements from advertisers other than our company. 11) To provide new initiatives related to this service. 12) For lotteries, prize drawings, and shipping of products for campaigns, etc. 13) To verify identity, such as when responding to inquiries from users. 14) For the exercise of rights and fulfillment of obligations based on contracts, laws, etc. 15) When there is a legitimate reason based on laws and regulations, etc. 16) For necessary communication, such as important announcements about this service.

Third-Party Provision

We will not disclose or provide your personal information to third parties except in any of the following cases:

1) When we have the consent of the user.
2) When personal information is provided to third parties such as stores, payment service providers, delivery service providers, and partner companies for the processing, settlement, and delivery of product orders.
3) When personal information is disclosed or provided as statistical data in a state where the user cannot be identified.
4) When required by law.
5) When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the user's consent.
6) When it is particularly necessary to improve public health or promote the sound upbringing of children, and it is difficult to obtain the user's consent.
7) When it is necessary to cooperate with a national agency, a local public entity, or a person entrusted by them in executing the duties stipulated by law, and obtaining the user's consent may hinder the execution of said duties.

Security management of personal information
We will strictly manage the personal information you provide and take all possible security measures to prevent leakage, misuse, alteration, etc., of personal information due to unauthorized access by third parties.

Correction and deletion of personal information

Except where otherwise provided by law, our company will not provide personal information to third parties without the prior consent of the individual.

Use of Cookies and Acquisition of Access Logs
For the purpose of achieving the above-mentioned usage objectives, our company may store and reference access logs or cookies on your computer as long as necessary. A cookie is a mechanism that temporarily stores data about your access. An access log is a record of server operations, such as the IP address and browser type being used.

Using links to external sites

Our website may contain links to external sites, but we cannot be held responsible for the security of personal information on these external sites. Please check the privacy policy or other relevant documents of the linked site regarding the protection of personal information on that site.

Regarding Changes to Our Privacy Policy

This site may change the personal information it collects, change its purpose of use, or otherwise revise its privacy policy. When revisions are made, they will be posted on our site and will automatically take effect upon publication.